Got Questions?
Frequently Asked Questions
Everything you need to know about our Social Media Mastery service.
Which social media platforms do you manage?
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Our core expertise covers Instagram, Facebook, LinkedIn, YouTube, and TikTok. We don't recommend all platforms for every business — we assess where your specific target audience is most active and most reachable, and focus your budget and effort there. For B2C consumer brands, Instagram and Facebook typically deliver the strongest results. For B2B and professional services, LinkedIn is often the priority. For younger demographics and product-based businesses, TikTok and YouTube Shorts are increasingly powerful.
Do you create all the content, or do I need to provide material?
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We handle the entire creative production process — strategy, scripting, graphic design, video editing, caption writing, and posting. You don't need to supply anything. However, we always welcome any brand assets, product photography, behind-the-scenes footage, or team photos you're happy to share, as authentic content tends to perform particularly well. Many of our clients supply a monthly batch of raw images and video that we edit, brand, and repurpose across platforms.
How many posts will you publish per week?
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Posting frequency varies by platform and package, but a typical engagement-focused programme includes 4–6 feed posts per week across active platforms, supplemented by daily Instagram and Facebook Stories for constant visibility. On TikTok or YouTube Shorts, we focus on fewer but higher-quality short-form videos. We always prioritise content quality over quantity — a single outstanding Reel will outperform five mediocre posts every time.
How long does it take to see growth in followers and engagement?
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With consistent, high-quality content and active community management, most accounts see meaningful engagement growth within 4–8 weeks. Significant follower growth typically takes 2–4 months of consistent effort. If you want to accelerate follower acquisition, paid social advertising can fast-track your growth dramatically — we regularly help new accounts reach 10,000+ highly targeted followers within 60–90 days through a combination of organic content and boosted distribution.
Can you manage paid social advertising alongside organic content?
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Yes — and we strongly recommend it. Organic social builds credibility and long-term audience loyalty; paid social amplification extends your reach far beyond your existing followers and drives faster, measurable results. We run Meta Ads (Facebook and Instagram) for reach, engagement, lead generation, and retargeting campaigns, and report on paid and organic performance together so you have a complete picture of your social media investment.
Will you help with influencer marketing?
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Yes — influencer collaboration is a powerful addition to any social media strategy, particularly for consumer brands, F&B, lifestyle, and retail businesses. We handle influencer identification (nano, micro, and macro), audience quality vetting, outreach and negotiation, campaign briefing, and performance tracking. We focus on authentic brand-fit over follower count, because micro-influencers with highly engaged niche audiences consistently deliver better ROI than celebrity placements.
